Express Delivery
- Can handle large and heavy packages
- Fast delivery within the specified time
- Real-time status tracking system
- Our professional team handles the entire delivery process
- Fast and prompt delivery, within the same day or the next day
- Real-time order tracking system
- The service covers all major areas in the country
- Our professional team closely monitors the delivery process
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Parcel type / Weight
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Bangkok Metropolitan Area
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Upcountry
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Delivery Time
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|---|---|---|---|
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Small parcels (not exceeding 1 kg)
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45 THB
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60 THB
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1–2 วันทำการ
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Medium-sized parcels (1–5 kg)
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65 THB
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85 THB
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1–3 วันทำการ
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Large parcels (5–15 kg)
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95 THB
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120 THB
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2–4 วันทำการ
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Parcels weighing over 15 kg or exceeding standard dimensions
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Calculated based on distance
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Calculated based on distance
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Notify the customer before delivery
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Cash on delivery (COD) service
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+20 baht per parcel
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+20 baht per parcel
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- This price includes Value Added Tax (VAT).
- Service fees may vary depending on the type of product, remote location, or urgency of the order.
- Special services are available for corporate clients (Corporate / E-commerce Partners) with fixed monthly subscription pricing.
What is Express Delivery service?
This is an express door-to-door parcel delivery service for both individual and corporate customers who require fast delivery of goods, within Bangkok, its surrounding areas, and other provinces.
How long does delivery take?
Generally, it takes 1–2 business days for Bangkok and 1–3 business days for other provinces (it may take slightly longer for remote areas).
Where can I check the status of my package?
Customers can check the delivery status via the link
https://express.whaletrans.co.th/tracking
Simply enter the tracking number and the system will display the results in real-time.
Will I be compensated if the package is damaged or lost?
The company provides basic damage insurance for general parcels and can increase the coverage amount as needed by the customer, provided that notification is given before shipment.
Do you offer home delivery service for parcels?
Yes, we do. However, our doorstep pickup service is only available for corporate accounts or customers with a high volume of regular shipments.
Our system has a delivery team that picks up packages according to a pre-scheduled time, such as:
- Morning session: 10:00 AM – 12:00 PM
- Afternoon session: 13:00 – 16:00
Customers can schedule parcel pickup at least one business day in advance through the Customer Service center or the online booking portal.
In addition, we offer daily/weekly scheduled pickup services for customers with a high volume of work, to increase convenience and reduce waiting times for parcel delivery.
